Shift Management

Shift Management in OpexMx coordinates people, skills, and workload so maintenance coverage stays balanced across 24/7 operations.

What it solves

Shift Management tackles the coordination burden that comes with 24/7 crews and multiple plants.

  • Prevents double-booking technicians across shifts or sites.
  • Highlights coverage gaps before they impact production.
  • Aligns labor availability with preventive and corrective workloads.

Core capabilities

  • Drag-and-drop shift rostering with crew templates.
  • Skill coverage indicators aligned with Personnel Training data.
  • Integration with the work order backlog to show demand vs. capacity.
  • Automated notifications for shift swaps, overtime approvals, and call-outs.

Implementation playbook

  1. Define shift patterns. Set crews, shift types, and rotation rules.
  2. Import availability. Sync leave calendars and overtime policies from HR.
  3. Match demand. Overlay preventive maintenance schedules and open tickets to identify peaks.
  4. Publish rosters. Notify teams via in-app alerts, email, or WhatsApp.
  5. Review performance. Track schedule adherence and overtime usage weekly.

Data captured

  • Planned vs. actual labor hours per shift.
  • Skill coverage indicators to highlight competency gaps.
  • Overtime, call-out, and absence history.

Best practices

  • Refresh rosters at least two weeks in advance for predictive planning.
  • Pair with WhatsApp / Email Notifications for instant updates on shift changes.
  • Use reporting to analyze overtime drivers and justify staffing adjustments.

KPIs to watch

  • Schedule adherence (% of shifts filled as planned).
  • Overtime hours vs. budget.
  • Skill coverage score per shift.